Tap on the round icon next to the devices and then you can see the corresponding options. # Discovery. Please turn it on for the best experience. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. For better result, you are able to remove the device, restart the Geeni product and set up again. Go through the wizard normally, and when you get to network selection, tell the device to connect to your “internal” network. Thanks, Bob There are two ways to define this/these name(s): * Use the name(s) you set up already – these are shown in the TP-Link Kasa app and can be changed, or * Create an Alexa group, like Bedroom or Downstairs, and add the device to the group. For Kasa devices with adjustable brightness and color, you can also adjust the brightness and color. Step 5 You will have an option Reset my Device or Don’t Reset my Device. I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. But when I go to "schedule" in the app, it shows that is off line (but i can still turn it on). The device didn’t boot up correctly. My Geeni bulb is acting like a regular bulb and in the Geeni app it says it is offline. I reinstalled the app and logged in but now my lights are offline and I … (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. If you’re trying to configure a TP-Link device on a Wifi without internet access, here’s how. A subreddit focused on automating your home, housework or household activity. The following devices are known to work with this component. Step 6: Sign into your “KASA” account, then click on Authorize. Add your Smart Plug on kasa app. 3. Echo devices might be grouped improperly, or there might be Wi-Fi issues. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? 3. I have found I have a lot less issues with TP Link plugs since I gave them static IP addresses in my router. Step 4 tap Choose from Pre-configured Devices. Check products and services for your region. Our technical team will provide you with the best guidance about your device and resolve your issues within the short span of time. Copyright © 2021 TP-Link Corporation Limited. New comments cannot be posted and votes cannot be cast, More posts from the homeautomation community. This is because an … Hi. Smart Life app and Tuya Smart Apps help you to make your home a smart home. • Devices show offline when they are not. Unplug the power cord from your speaker or display. Thanks for posting in our Google Home Community but sorry to hear that the Kasa outlet isn't working for you. Case 3. From Dimmers … The Alexa app shows all of my smart devices offline. Instead, use either Z-Wave or ZigBee devices. To download the offline installer, go to www.office.com. no go with the Echo dot. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. Mac based VLAN on T1500G-8T. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. *Note: Be aware that selecting RESET MY DEVICE will restore your camera to factory defaults, and will delete all activity and clips associated with your camera. Plug the power cord back in. Position your router a few feet away from these devices … I would try to control the bulbs with my iPhone but it would say the device was offline. Cookies help us deliver our Services. A Single Tap Is All It Takes . Mywifiext.net is a local IP to set up your router for Mac or iOS Devices. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. It is not possible to connect to devices on a different network using deviceId as configuration. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. 12 comments. Perform a factory default on the smart device and repeat the process. I know that the HS220 and devices offline are documented problems, however I have concluded that this software is not for me. 4. My device is constantly showing offline. Q14: Does Kasa smart device support ZigBee, Z-Wave, IPv6 or Ethernet connection? Press question mark to learn the rest of the keyboard shortcuts. Posted by 5 days ago. Make sure the smart device is not connecting back to your home Wi-Fi network. If you are just changing the wireless network choose Don’t Reset my Device. (Be sure to reset the plug as well.) Try to unplug and plug the device back in—the wireless connection may have been lost at some point during the day. The error goes away when I go to "Device" in the app. Now all my devices show up but some are showing offline. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. When using the skill, you need to specify by name which device to use. Plugs. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. KC110 , KC115 , KC300S2 , KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , KC310 , HS100 KIT , LB200 , LB100 , HS110 KIT , KC100 , LB130 , KP100 , KC105 , KP200 , KL50 , KL110B , KL430 , KC120 , KL120 , KL430E , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , KC310S2 , HS300 , KC200 , HS100 , KP105 , KC300 , HS103 , LB100 TKIT , LB110 , HS105 , HS107. Try rebooting your Kasa device and your Home. If the camera is still offline, you can factory reset your camera. As you can see, all different vendors and they all work outside of Alexa. I also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA. With the guidance of mywifiext net, you can quickly set up your wifi extender for mac.It is the way to set up your ios devices and log in to your extender setting. Plugs are type switch when autodiscovery has been disabled. How to enable Remote Control on a TP-Link Smart Home Device? Even keep an eye on what's going on around the exterior of your home with the Kasa Cam Outdoor or Kasa Smart Wire-Free Camera, which can be placed anywhere you want. Ask your Home device to sync devices. How to fix this? Any automation questions/discussions are welcome! save. share. I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. Step 8: Choose a home and room for the smart device, then all have done. Restarted the server. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Reinstall the Kasa app on your smart phone. If you need further assistance contact TP-Link Customer Support here. A: None of our TP-Link Kasa smart device supports ZigBee or Z-Wave, and they do not support wired Ethernet and IPv6 connection neither. If so, connect back to the TP-Link Wi-Fi network. If you are just changing the wireless network choose Don’t Reset my Device. For better result, you are able to remove the device, restart the Geeni product and set up again. Leave it unplugged for ~1 minute. I accidentally deleted the Geeni app. I am looking for some assistance with configuring Mac based … # Thing Configuration. The smart plug is offline on Alexa. Devices can be auto discovered in the same local network as the openHAB application. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. I don't have any smart bulbs (KL130), but I do have one HS220. Smart Life App Plugs. This integration supports devices that are controllable with the KASA app. I can operate them via Kasa app or SmartThings. Then tap “TP-Link Kasa”. I also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA. Open the Google Home app . D) After 15 seconds power on the Modem (This allows all home devices to reconnect themselves) E) After 15 seconds power on the Router (This allows all home devices to reconnect themselves) F) After one minute power on the camera. Tap “+” and “Add a Device ”, then click on “Smart plug” and choose an icon according to your model number. Unplug Google Nest or Google Home. From indoors to the outdoors, Kasa Smart security cameras have your home covered. Your browser does not support JavaScript. hide. report. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Download the offline installer from your account portal. Kasa Smart has you covered with everything from in-wall power outlets to outdoor plugs, easily control everything from your game room all the way to your patio. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? At the top right, tap More Reboot. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Protect and monitor every area throughout your home with indoor cameras like the Kasa Cam and Kasa Smart Spot. All rights reserved. I get the following message. Glad i came here first before any more troubleshooting. Connect Kasa device to Amazon Alexa: 1. Configuration Guide . Or, check to see if the device is compatible with the Kasa App. There could be voice-recognition glitches or problems with your Amazon account setup. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. Google allows users to search the Web for images, news, products, video, and other content. Step 1 With your camera plugged in, remove the back cover. Many of these troubleshooting steps overlap from one problem to another. By completing this form you confirm that you understand and agree to our Privacy Policy. Smart Life App Devices. I get the following message. Press J to jump to the feed. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. 4. Case 2. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Sensors, switches, cameras, locks, etc. Then click the "+" icon in upper right corner and select "Add Device". Now what I found out was I had the Kasa app open on my iPad as well and it was controlling the bulbs. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. hope its fixed soon. Try to unplug and plug the device back in. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. If you're signed in with a different account, sign out of that and then sign in again with the correct Microsoft account. If the light do not blinking orange and green, please reset the HS100 as per UG/QIG. There are some others in the community reporting the same today. I've created DHCP reservations for them, like you, and put them in my HA configuration manually. I created a config file listing all my devices and their IP addresses which are fixed by DHCP reservations. LEARN MORE. I can operate them via Kasa app or SmartThings. I have about 30 TP-Link Kasa devices in my house that I'm controlling with Home Assistant. It is possible to connect to devices on a different network, but these must be added manually by ipAddress. Check for interference from common household electronics. Besides, except for KC200 and KC120 which support both 2.4GHz and 5GHz band, all of the other smart devices support only2.4GHz Wi-Fi band. Thanks, Bob 3. Most Wi-Fi smart devices connect to a cloud service to work, even when you use them with a hub. Select "Kasa Smart" and tap on "Continue". Be The First To Get Exclusive Deals & News. For further details on TP-Link's privacy practices, see. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. Once I closed the iPad app the iPhone regained control of the bulbs and then Alexa was able to control the bulbs as well. There are a variety of household appliances and devices (televisions, microwaves, baby monitors, cordless phones) which could cause wireless interference. By using our Services or clicking I agree, you agree to our use of cookies. My lights stop working. Which you pick is up to you, but they’re more similar than different. Download the Kasa app to your phone. I will escalate your issue over to the Google Home team. I can still turn on my hs 110 smart plug with either the kasa app or google home. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, *Note: All Kasa devices require and only work with the Kasa for Mobile App. Z-Wave devices tend to broadcast at a longer range, so you can place devices farther apart. Now all my devices show up but some are showing offline. This can be done using the TP-Link provided mobile app Kasa. 2. Try removing and reinstalling the device if you have not already. 3. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Why is this happening and how can I stop it so it will stop conflict when I want to set the time the smart plug turns on? (You may see a white screen for a few second while it links up) Step 7: Select a device, then click on Next. How to reconnect it? With Kasa Smart plugs have complete control of connected appliances from anywhere with the Kasa Smart app or use simple voice commands and your favorite voice assistant. Tap your device Settings . If your devices are offline, any operation will be prompted that something went wrong and go to Kasa for details. Step 4 tap Choose from Pre-configured Devices. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. When on the screen where you join the smart device to the network. ... Rebooted the echo, rebooted router, and it works fine in the Kasa app. Step 5 You will have an option Reset my Device or Don’t Reset my Device. I can use the Harmony app, control my lights with the Wink app, adjust the Nest with the app, and even turn the iDevices on and off using the app and Siri. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. And you can see the linked device … The device can’t connect to smart devices. 4. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". The Alexa app shows all of my smart devices offline. No idea otherwise than to try swearing at it.