@AnimeshBote I am using a sort of virtual devices, too. Thus, they do not place the same drag on your network as individual Smart Outlets. 1. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Alexa is particularly unreliable when it comes to my Harmony Hub and realizing if a command actually worked. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. When the light successfully came on, I asked Alexa to turn it off. You can now find smart and automated devices for most household appliances, including smart lights, smart plugs, smart thermostats, smart speakers, and so much more. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. If you are constantly needing to troubleshoot your Smart Devices, chances are there is an equipment issue somewhere. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. This may fix the connectivity issues with that single bulb. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. to determine if the connectivity issue is resolved. The best thing about Alexa is that she can integrate devices from a slew of different manufacturers into scenes and groups, for easy, single word control. You will then need to re-enable the skill and re-link your accounts. Also, if you have tried restarting your device and it is still not responding, you will need to revert to perform a reset to have the problem solved for good. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. Still no joy. The easiest way to do this is by saying "Alexa, discover my devices." Begin with the physical part, i.e. While holding the button, plug … Tap on Skills & Games. My smart plug stopped responding on Alexa. Then I tapped on "Manage Smart Home Devices," and it brought me to my "Smart Home Devices" tab. But as with most electronics, many connectivity and control issues can be solved with a reboot. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. It may not pick those devices back up when other, more demanding devices cease their bandwidth hogging. So I asked Alexa to "Turn on Star," and she responded "Your Hue Lights are not responding." Because I am a Techie and a Reviewer, I have a mish-mash of Smart Devices from different manufacturers. Once you are in the devices menu, you will see all the Alexa enabled devices there. Just long-press the power button or disconnect it from the power chord. A few things that you will need to do in order to make it work are: The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. On your Echo device, press and hold the Action button until the light ring changes to orange. Many outside factors can cause temporary wi-fi interference, causing Alexa control to temporarily fail. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Confirm you’ve enabled the C by GE skill in the Alexa app Alexa with some incompatible device and having some issues, 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered), 2 Ways To Fix Alexa Problem Entering Pairing Mode, 3 Ways To Fix Alexa Not Discovering Harmony Hub. Once you have tried all the above-listed methods, there is not much that you can do and you will have to revert to some old-school troubleshooting techniques. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Tap it again to re-enable. This simple action may restore Alexa control to your Smart Device. (This is way over-simplified, for purposes of this discussion.). If Alexa is only having issues with a single bulb, try toggling Alexa control on and off. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Plug the Amazon Smart Plug into a power outlet. It may work on the 2nd or 3rd try with no further tinkering on your part. Smart Outlets can be finicky. I tapped on "Star," and saw Alexa app control had been restored. The device will be connected to the internet and you will be able to make it work without any issues at all. The first thing that you are going to need is to try a restart on your device. Is there an issue with the integration? So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Then, re-run Device Discovery. Last week, I was working away when dusk began to fall. At least once a month, my Dad complains his Wemo is no longer turning the light on and off. I checked to see if my account was still linked. It will automatically connect to your network thanks to the information it receives from your Echo, through the cloud. Just unplug the device from the outlet and plug it back in. A lot of customers ask how to connect the smart wifi plugs with Amazon Alexa. I asked again, to no avail. Performing a reset is pretty simple on Alexa. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Disconnect your smart home device using the Disable option for your device in the Alexa app. Go to the "Skills" section of the Alexa app. Amazon Smart Plug Hard Reset. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. However, Star is a hanging lamp, with the on/off switch physically located behind a heavy piece of furniture. The pairing process is pretty simple and you just need to open the app on your phone and scroll to devices. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in You just need to select the device to check if it is paired. Just got my first smart light which works with Phillips Hue. Your feedback is valued! Powered by, Find us on Facebook (facebook.com/techlaurels), TechLaurels: Laurel Nevans' Computer Services Blog. 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