Collapse. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Was this information helpful? I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. If it just appears to be unresponsive, your first call should always be to turn the power off. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. If it does, the issue is with your Alexa smart product. Search. Connected Things. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. Tap on Skills & Games. Have 6 lights, (3 plays and 3 hue color lights). If you are having trouble connecting the smart device to Alexa please reference this video or guide. Make sure the TV name is displayed in the Amazon Alexa app. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why The Amazon Alexa app should prompt you to update when an update becomes available. Avoid deals that are too good to be true. Reset both Alexa devices. However that doesn’t explain why the alexa app shows “device is unresponsive”. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … So it seems there is something up with the device health in smartthings. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. June 26th, 2019 Reply. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. 1. Was this information helpful? Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Its like the device health is reporting to Alexa even if it is turned off. Tap on “DONE” to finish the set up. The lights work fine via WiFi on the native Govee app. Select Skills.Select Your Skills. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Here are some additional items that you may be interested in. Tap on Wyze and then Disable Skill. However Echo Dot is working as expected. Can you control the device remotely (LTE or different network) from the Alexa Devices no longer linked to Wyze Skill. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Alexa Device Unresponsive. First, just close the Alexa app from recent tasks too. Filter. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. The devices still respond to voice commands. Maybe Alexa is having issue with voice processing. Say ‘Alexa discover devices’ and let it update, this should then work. I could not turn it back off. Can you control the device locally (same network) from the Kasa app Yes 5. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … I have tried the below; Reinstalled all apps. Move it … Press Releases. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Aunt Alexa still not talking to Uncle Wyze . Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Previous template Next. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Written by Feit Electric. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Avoid scams by acting locally or paying with PayPal. This is very frustrating, how can I fix this. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. It’s all back now; the ISY functionality and my portal account is active. 05/31/2018. Note: Some manufacturers listed may not be available in all countries. 10/21/2020. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Thanks, … Please test if it works normally with voice commands. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. 5. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Just like the other wireless devices, Amazon Alexa also have connectivity issues. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. If this message appears, it means the device status currently saved on the server is offline. If reset was successful, the bulb blinks. I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. It's 10:35am now, but Device Model HS100 2. ( 2nd post) I hope I posted in the right section. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". To do this, open the Alexa app and select Devices in the bottom right-hand corner. Firmware Version 1.5.5 4. Designated trademarks and brands are the property of their respective owners. Make sure the Alexa-enabled device is in Wi-Fi range. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. All Discussions only Photos only Videos only Links only Polls only Events only. Greetings! Did you find any problem with virtual devices? If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. Go to the Alexa app to complete device setup. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. Repeat this multiple times and turn it on again. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Is your Alexa Not Working? I have 2 Alexa and hue light. All Time Today Last Week Last Month. Yes No Thank you for your feedback. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. In theory it shouldn't make any difference for Alexa. Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". I’m on sky(uk) network and not sure if that’s causing the issue. David Sanders III. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. When I go in to the alexa app it says the same thing that the device is unresponsive. If it’s still not responding then look to the further step. Newbie here. and she replied with "the current year is 2020." Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. This topic is closed. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. Tap on Your Skills. Something has definitely changed in Alexa. Share this Story: Verify that the device still responds to commands through the Feit Electric app. When a user gives any command, Alexa responds saying that … Device is getting controlled but Alexa App shows message Device is unresponsive. It seems that the connection between Smartthings and the Echo are not linking up. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Now, wait for a few seconds then go to the Alexa app again. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. I had one device unavailable with Smatthings recently, but the device still worked. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Tap on Skills & Games. I have set up the bridge and paired it with my Alexa app. Completely turned off 5ghz wifi. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Tap on the three lines in the upper left-hand corner. Options. Alexa will scan and show the devices bound to your Kasa account. Once disabled, tap on Enable to Use for the Wyze skill. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. Soon, your Alexa will respond to you. Device is unresponsive - Alexa. 8 The Green, #6256 , Dover, Delaware, United States. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Posts; Latest Activity; Photos . Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. Fastb (Brian McC) March 27, 2020, 2:00am #1. Hue Home Lighting. 6. I’m having trouble controlling my Smart Wi-Fi device with Alexa. When the message comes up you can not see the current state of the device. Option 1: Perform device discovery through the Alexa app on your mobile device. If it does, the issue is with your Alexa smart product. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. And the voice commands work. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. But Alexa reports “The device is unresponsive”. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. gneilson December 28, 2019, 3:40pm #2. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. After breach, cannot connect bulbs back to Alexa. 2) Tap the Echo & Alexa icon at the top. HectoSeer. Select your device and then select Update Wi-Fi. 6. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Time. I have an insignia plug that worked fine before. The message Device is unresponsive is shown for few secs. Tap on the three lines in the upper left-hand corner. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working.